A Fall 2018 DLab Case Study
This Design Lab team’s end user was the Idaho Suicide Prevention Hotline (ISPH). The ISPH has been a free resource for Idahoans in crisis for over six years. The problems that the team identified were the need for volunteers and the stigma around suicide and asking for help amongst youth. More specifically, ISPH came to the team with the opportunity to help with the basic foundations of a potential Youth Hotline. The team came up with the following How Might We question: “How might we increase the discussion and awareness about suicide prevention from youth to youth in the Treasure Valley?”
The team created outlines of what some aspects of the Youth Hotline might look like, developing ideas for a mock website and a pamphlet full of information. These mock ups will help the ISPH further their process in putting the youth line in place in the coming years. It will help bring attention and potential volunteers to the Youth Hotline. The team presented their creations to Lila Stange - the outreach coordinator for the ISPH. What the Design Lab team did was valuable because they not only presented the hotline with some possible resources, but also included their own insights on what this youth line could look like from a teen’s point of view.
Design Team: Athena T., Kayla K., Madisen T., Reid P., and Thomas F.
